Refund Policy
Refund Policy
Last Updated: October 2025
At Chesapeake Gunslingers, we want our customers to be confident in every purchase. While many of our products are regulated and non-returnable for safety and compliance reasons, we do offer a limited return and refund policy under certain conditions.
1. Eligibility for Returns
Returns are accepted within 10 business days of receipt and must meet the following requirements:
Items must be unopened, unused, and in original packaging.
Returns must be requested and approved through a Return Merchandise Authorization (RMA) prior to shipping the item back.
All eligible returns are subject to a 25% restocking fee.
Returns must be received within 10 business days of RMA issuance.
Opened items are subject to an additional 15% handling fee.
2. Non-Returnable Items
For safety, legal, and quality assurance reasons, the following items cannot be returned or refunded:
Firearms or NFA items once ATF paperwork has begun
Ammunition of any type
Custom or special orders
“As is” or used products
Installed or previously used parts or accessories
Certain electronic or optic devices
All sales of used firearms are final. Descriptions for used items are based on actual products and condition, with photos provided when available.
3. Refund Options
Approved returns may be processed as:
Exchange for another item of equal or greater value
Store credit toward future purchases
Refund (minus applicable fees) to the original payment method
Refunds are issued after the returned item is inspected and approved.
4. Shipping for Returns
Customers are responsible for return shipping costs unless otherwise agreed in writing.
Returned shipments must be tracked and insured for their full value.
Chesapeake Gunslingers is not responsible for lost or damaged items in transit.
Please note that USPS tracing for lost packages may take up to 30 days.
5. Order Cancellations
Orders canceled before shipment may be subject to a 10% processing fee to cover transaction and administrative costs. Special orders that are canceled or unclaimed after 90 days will be considered abandoned and are not eligible for refund.
6. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will work with you to arrange repair, replacement, or refund as appropriate.
7. How to Request a Return
To start a return, contact us through our website at https://chesapeakegunslingers.com/contact or call (443) 504-3735. Please include your order number, item details, and reason for return. We’ll review your request and provide RMA instructions if eligible.
8. Final Note
By completing a purchase with Chesapeake Gunslingers, you acknowledge and agree to abide by this Refund Policy. Our goal is to maintain transparency and fairness while upholding the strict safety and compliance standards that come with firearm and ammunition sales.